Frequently Asked Questions

Do you have questions for our storage experts? Find the answers to a few of our most commonly asked questions right here on our FAQ page. Contact your self storage facility to speak with a manager or head to our Contact page to send us a message if you have additional questions.

Where is Protection Self Storage located?

Protection Self Storage of Provo is located at 1768 South Industrial Parkway, Provo, UT 84606.

Protections Self Storage of Park City is located at 1240 West Richardson Flat Road, Park City, UT 84036.

What are the office hours?

Monday through Friday, 9:00 AM to 6:00 PM
Saturdays, 9:00 AM to 5:00 PM
Sundays, Closed

What are the access hours?

Access your belongings 7 days a week from 5:00 AM to 11:00 PM.
24 Hour access may be granted with the approval from the Manager.

Am I required to store long-term?

You’re never required to store long-term. We offer flexible month-to-month lease options. No unfair commitments or hidden fees.

How do I pay my storage bill?

Pay your storage bill online or call the office using a debit or credit card. You can also stop by the office to pay your bill in-person. Contact your facility to learn about autopay.

Am I able to purchase boxes and storage supplies?

Yes, you canPurchase boxes and other storage supplies at a budget-friendly price. New customers can receive up to a 10% discount.

What security features do you offer?

We offer state-of-the-art storage features such as 24-hour video surveillance, perimeter fencing, and electronic gate entry. In addition, our facilities are always well lit.

Are the facilities well-kept?

The facilities and storage units are always sparkling clean. Unit doors and walls are cleaned in between uses to ensure they’re ready-to-rent.

Do you offer temperature-controlled units?

We do offer temperature-controlled units at each Protection Self Storage facility. These units are ideal if you intend to store weather-sensitive items such as electronics, artwork, and furniture. No need to worry about mold, mildew, rust, corrosion, and other items.

What type of parking do you offer?

We have boat, RV, and vehicle parking available at Protection Self Storage. Contact your facility manager for storage tips.