Frequently Asked Questions
Do you have questions for our storage experts? Find the answers to a few of our most commonly asked storage facility questions right here on our FAQ page. Contact your self storage facility to speak with a self storage unit expert or head to our Contact page to send us a message if you have additional questions.
Provo Storage Facility: 385-286-0001
Park City Storage Facility: 435-465-2900
Where is Protection Self Storage located?
We have two convenient & affordable locations in Provo, Utah, and Park City, Utah.
Provo Storage Facility
Protection Self Storage located in Provo is located at
1768 S Industrial Parkway, Provo, UT 84606.
Park City Storage Facility
Protections Self Storage located in Park City is located at
1240 Richardson Flat Road, Park City, UT 84036.
What are the office hours?
Monday through Friday, 9:00 AM to 6:00 PM
Saturdays, 9:00 AM to 5:00 PM
What are the storage facility access hours?
Access your belongings 7 days a week from 5:00 AM to 11:00 PM.
24 Hour access may be granted with the approval from the Manager.
Am I required to store long-term?
You’re never required to store long-term. We offer flexible month-to-month storage unit lease options. No unfair commitments you can vacate your storage unit whenever you like.
How do I pay my storage bill?
Pay your storage bill online or call the office using a debit or credit card. You can also stop by the office to pay your bill in-person via check, credit card, or debit card. Contact your storage facility to learn about our autopay discounts.
Am I able to purchase boxes and storage supplies?
Yes, you canPurchase boxes and other storage and moving supplies at a budget-friendly price. New customers can receive up to a 10% discount on all storage unit and moving supplies.
What security features do you offer?
We offer state-of-the-art storage features such as 24-hour video surveillance, perimeter fencing, and electronic gate entry. In addition, our storage facilities are always well lit. Our storage facility phone number is linked to a 24 hour a day call center to ensure issues can be reported to our management team for a quick response.
Are the facilities well-kept?
The self storage facilities and self storage units are always sparkling clean. Unit doors and walls are cleaned in between uses to ensure they’re ready-to-rent.
Do you offer temperature-controlled units?
We do offer temperature-controlled units at each self storage facility. These units are ideal if you intend to store weather-sensitive items such as electronics, artwork, and furniture. No need to worry about mold, mildew, rust, corrosion, and other items. Come by for a free tour of our climate controlled storage units durring normal business hours.
What type of parking do you offer?
We have boat, RV, and vehicle parking available at our storage facilities. Contact your facility manager for storage tips and availability.